How to Manage Your Suria Car Rental Booking Online

Plans change. That's why Suria Car Rental gives you a self-manage portal — change your rental, add extras, or cancel, all without picking up the phone.

What Can You Change Online?

From your booking confirmation email, you can:

• Change pickup or return time — running late? Update your time in seconds
• Add a baby seat — RM 15/day, added anytime before pickup
• Add CDW or PAI insurance — if you didn't add it at booking
• Cancel your booking — subject to our cancellation policy

How to Access the Self-Manage Portal

1. Open your booking confirmation email from Suria
2. Click "Manage My Booking"
3. Log in with your email address
4. Make your changes and confirm

Changes are instant — no waiting for someone to call you back.

Cancellation Policy

When You Cancel	Refund
More than 48 hours before pickup	Full refund
24–48 hours before pickup	50% refund
Less than 24 hours before pickup	No refund
No-show	No refund

Found Us on an OTA?

If you booked through Trip.com, Rentalcars.com, Klook, or another OTA partner, please manage your booking through that platform's own portal. OTA bookings are subject to their cancellation and change policies.

For the most flexibility, book directly at suriacarrental.com.my.

Need More Help?

Our team is available via WhatsApp 7 days a week. Response time is typically under 5 minutes during business hours.

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Haven't booked yet? Reserve your car now — and enjoy the freedom to manage everything from your phone.